At Shafa’s Kitchen, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website [insert website URL] or make a purchase from us. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide you with the best possible experience when purchasing our halal, ready-to-cook frozen chicken and goat meat products. The types of information we may collect include:
- Personal Information:
- Name, email address, phone number, and shipping/billing address when you place an order or create an account.
- Payment details (processed securely through our trusted payment processor; we do not store your full payment information).
- Non-Personal Information:
- Browsing data, such as IP address, browser type, device information, and pages visited, collected via cookies or similar technologies.
- Information about your preferences, such as order history or product interests.
- Communication Information:
- Details from emails, messages, or inquiries you send us through our website or customer support channels.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and delivery of our frozen food products.
- Communicate with you about your orders, promotions, or customer service inquiries.
- Improve our website, products, and services based on your feedback and browsing patterns.
- Send you marketing emails or special offers (only if you opt in; you can unsubscribe at any time).
- Comply with legal obligations, such as tax or food safety regulations.
- Prevent fraud and ensure the security of our website.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data only in the following cases:
- Service Providers: With trusted partners who help us operate our business, such as payment processors, shipping companies, or website hosting providers. These partners are bound by strict confidentiality agreements.
- Legal Requirements: If required by law, such as to comply with a court order, government request, or food safety regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of Shafa’s Kitchen, your information may be transferred to the new entity, with your privacy rights maintained.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us:
- Remember your cart items and preferences.
- Analyze website performance and visitor trends.
- Deliver personalized content or ads.
You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.
5. Your Choices and Rights
You have control over your personal information. Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request details about how we process your information.
To exercise these rights, contact us at shafaskitchen@clevmind.com. We will respond within the time frame required by law.
6. Data Security
We take reasonable measures to protect your information, including encryption for payment processing and secure storage of personal data. However, no online system is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you are ordering from outside [insert your country, e.g., the United States], your data may be transferred to and processed in our country. We ensure such transfers comply with applicable privacy laws.
8. Retention of Information
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., to process orders, comply with legal obligations, or maintain customer records). When no longer needed, we securely delete or anonymize your data.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors or delivery services). We are not responsible for their privacy practices and encourage you to review their policies.
10. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Shafa’s Kitchen
Email: shafaskitchen@clevmind.com
Operational Address: DC, Hutatma Chowk, Daund-Dist Pune
Notes for Customization:
Halal : We only sell Halal meat.
Location-Based Compliance: Shafa’s Kitchen is based in Daund, Maharashtra, India, and serves customers in select Pune zip codes/post codes. We are committed to protecting your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
When you place an order from our website [insert website URL], your personal data, such as name, address, and contact details, is collected and processed in India to fulfill your purchase of halal, ready-to-cook frozen chicken and goat meat products. We ensure that your data is handled securely and used only for the purposes outlined in this Privacy Policy. If you are located within our serviceable Pune zip codes, your data will not be transferred outside India unless necessary for specific services (e.g., payment processing through Razorpay), and any such transfer will comply with applicable data protection regulations.
As an Indian customer, you have rights under the DPDP Act, including the right to access, correct, or request deletion of your personal data, as well as the right to withdraw consent for data processing. To exercise these rights, please contact us at shafaskitchen@clevmind.com.
Payment Processors: We use Razorpay, a trusted and secure payment processing platform, to handle all transactions for your purchases of our halal, ready-to-cook frozen chicken and goat meat products. Razorpay ensures that your payment information, such as credit/debit card details or other payment methods, is encrypted and processed securely. We do not store your full payment information on our servers. Razorpay’s privacy practices are governed by their own policies, which we encourage you to review at https://razorpay.com/privacy/.